About Joseph Bennett

Welcome to my personal space on the web. I'm Joseph Bennett, a dedicated IT professional with a passion for technology and innovation.

Resume Highlights

Professional Experience

Desktop Support Analyst
Western Alliance Bank
March 2025 – Present

  • Provide technical support and troubleshooting for bank staff, ensuring minimal downtime and optimal system performance.
  • Manage hardware and software installations, configurations, and updates across multiple departments.
  • Collaborate with IT teams to enhance system security and implement new technologies.

Education

  • Southern New Hampshire University
    Bachelor of Science (BS), Information Technology
    2024 – Present
  • Western Governors University
    Bachelor of Applied Science (BASc), Information Technology
    2020 – 2021
  • Estrella Mountain Community College
    Associate of Arts and Sciences (AAS), IT Power Systems and Security — GPA 3.2
    2016 – 2018
    Activities and Societies:
    • Troubleshooting hardware/software configurations
    • LAN design, installation, and troubleshooting
    • Cisco router/switch configuration
    • Advanced routing protocols and WAN configuration using Cisco IOS
  • Estrella Mountain Community College
    Associate of Arts and Sciences (AAS), Network and System Administration
  • Interface Learning
    CCENT Course (Cisco)
    2017
    ICNDv3 Boot Camp
  • IITR
    Commercial Driver License – Truck and Bus Operation
    2015
  • Rogue Community College
    Associate of Arts (AA), Electrical and Electronics Engineering
    2014 – 2015

Skills

  • Technical Support & Troubleshooting
  • Hardware and Software Installation
  • System Security
  • Team Collaboration
  • Leadership

Certifications

Orientation and Leadership Training Certificate
National Society of Leadership and Success
Completed February 2025

View All Verified Badges on Credly
View My ServiceNow Training

Projects

Ongoing Projects

OS-ONE: A self-healing, AI-driven operating system currently in architectural development. It explores live driver synthesis, kernel-level AI, and adaptive system response under pressure.

WidowMind: A conceptual modular security framework inspired by swarm intelligence and neuro-symbolic systems. Still in its early stages, WidowMind will feature tools like WebJustice, Wanderlock, Recluse, and others designed for intelligent threat response.

Contact Information

Email: [email protected]

LinkedIn: linkedin.com/in/joseph-edward-bennett/